If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange it within 30 days of the shipping date. Returns, including free gift(s), must be unworn and in the state that you received them.
We offer FREE return shipping for US domestic orders. To request a return shipping label for your purchase, simply fill the Online Return Form. International customers will need to pay for return shipping. Returns may take up to one week for processing.
Orchid Place on the marketplace such as Amazon, Groupon, Walmart, Overstock, Sears, Tanga and more, kindly email us at portals@orchidmanufacturing or fill the contact us form.
For international returns, return shipping and insurance are the responsibility of the customer.